Banking Gateway Units
This material gives ....
Single units
|
Unit
|
Version
|
Level
|
Credits
|
Title
|
|
56
|
5
|
1
|
2
|
Attend to customer enquiries face to face and on the telephone
|
|
57
|
5
|
2
|
2
|
Provide customer service in given situations
|
|
62
|
4
|
2
|
2
|
Maintain personal presentation in the workplace
|
|
64
|
4
|
1
|
2
|
Perform calculations for the workplace
|
|
1277
|
4
|
2
|
3
|
Communicate information in a specified workplace
|
|
12349
|
2
|
2
|
3
|
Demonstrate time management
|
Combined units
|
Units
|
Version
|
Level
|
Credits
|
Title
|
|
56
&
62
|
5
4
|
1
2
|
2
2
|
Customer service skills
|
A testimony for each assessment would have to be signed by a Supervisor or Manager. The Supervisor or Manager would assess/verify the student performance against the performance criteria set out in the assessment material. Once completed the whole assessment package is returned to Skills4Work for marking and awarding of the credit value of the unit standard/s.
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